KKAVYLO

Restore Purchases

Last updated: July 14, 2026

Already purchased KAVYLO Pro? You can restore an eligible previous purchase directly inside the KAVYLO iOS app.

Restoring a purchase does not charge you again.

How to Restore Your Purchase

  1. Open the KAVYLO app on your iPhone.
  2. Sign in to the KAVYLO account you want to use.
  3. Open Profile.
  4. Select KAVYLO Pro.
  5. Tap Restore Purchases.
  6. Wait while Apple and KAVYLO verify the purchase.

Make sure that your device is signed in with the same Apple Account that was used for the original App Store purchase.

What Happens After Restoration?

If an eligible KAVYLO Pro purchase or active subscription is found, your Pro access should become available automatically after verification.

Your Apple Account and your KAVYLO account are separate accounts. Depending on KAVYLO’s purchase restoration settings, an eligible restored subscription may be linked to the KAVYLO account currently signed in, or you may be asked to sign in to the KAVYLO account previously associated with the purchase.

No Active Purchase Found

If no eligible KAVYLO Pro purchase or active subscription is found for the Apple Account currently used on the device, KAVYLO will not unlock Pro access.

Please check that:

  • you are using the same Apple Account as for the original purchase,
  • the subscription or purchase is still active or otherwise eligible for restoration,
  • you are signed in to the intended KAVYLO account,
  • your device has an active internet connection.

Troubleshooting

If the purchase is not restored immediately:

  • Check your internet connection.
  • Confirm that the correct Apple Account is active on the device.
  • Close and reopen KAVYLO.
  • Sign in to the intended KAVYLO account.
  • Try Restore Purchases again.

If the issue continues, contact KAVYLO Support at:

naomistiel.apps@outlook.com

When contacting support, do not send your Apple Account password, payment-card details, or other sensitive login information.

Manage or Cancel a Subscription

KAVYLO cannot cancel an App Store subscription on your behalf.

You can manage or cancel your subscription through your Apple Account and the App Store subscription settings.

Deleting the KAVYLO app or deleting your KAVYLO account does not automatically cancel an Apple subscription.

Refunds

Purchases made through Apple are billed and administered by Apple. Refund requests for App Store purchases must generally be submitted through Apple and are subject to Apple's policies and applicable consumer law.

Important Information

Purchases cannot be restored directly on this website.

The restoration must be started by you inside the KAVYLO iOS app through the Restore Purchases action. The website only provides instructions and support information.

For further information, please review:

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